You can evaluate the Public Administration and submit your opinions regarding your level of satisfaction with the use of services provided by Public Administration bodies.

The purpose of the service is to improve your transactions with the public administration and remove its malfunctions, by measuring satisfaction with the services provided by public administration bodies. The questionnaire is drawn up by the Ministry of the Interior and updated regularly, as to the range of bodies and/or services it includes and the parameters considered.

All adult citizens can access the application, provided that they have been registered in the National Communication Register (N.C.R.) with a residence address in Greece. You will need to fill in your personal Taxisnet credentials.

The responses to the questionnaire are processed in aggregated and anonymised form. The results of the research are publicly available. When submitting the questionnaire, the information on its final submission and, in an independent database, the replies to the questionnaire, including data on the age range, the municipality, the municipal unit, the municipal community and the postal code of the respondents, are recorded for statistical purposes of processing citizens’ answers, in order to prevent the respondent from being associated with the answers. In free text replies, users are kindly requested to avoid personal references or references that can identify the user individually.

Completion takes about 7 minutes. At the beginning of the completion process you declare that you have been informed and consent to participate in the survey.