Telecommunications
- Complaints
- Dispute Resolution-Contact details of the relevant authorities
- Do consumers have to pay to get connected?
- Licences/permits/notifications required to exercise different types of activities
- The procedures for each type of licence/permit/notification
- The right to be connected - Universal service provision
- What if someone moves to a house where there’s already a connection?
- What if someone needs a new connection?
- Whether and how consumers can change suppliers